Gambling Self-Exclusion in Massachusetts

The program: Voluntary Self-Exclusion (VSE) Program

Run by

Massachusetts Gaming Commission (with the Massachusetts State Lottery Commission and licensed operators)

What it covers

Statewide exclusion from casino gaming, sports wagering (retail and online), and iLottery; the casino, sports wagering, and iLottery VSE lists are separate and you can enroll in one or more.

Durations

1 year · 3 years · 5 years · lifetime

Help line

1-800-426-1234

How to enroll

1. 1 Phone: call the 24-hour line 1-800-426-1234
2. 2 Online: live chat at PlayWell.org, 24 hours a day
3. 3 In person: PlayWell Info Centers at the state casinos or the MGC Boston office
4. 4 Remote video enrollment session

Official page: massgaming.com/about/voluntary-self-exclusion — enroll there directly, never through a third-party site.

What to watch out for

Lifetime exclusion can only be chosen after first completing a shorter term. Removal is not automatic: after the selected term ends you must complete a brief reinstatement session to come off the list. Program contact: 617-533-9737, [email protected].

Self-exclusion alone isn't enough

Massachusetts's program only binds operators licensed in the state — offshore sites and crypto casinos ignore it. The setup that holds is layered: self-exclusion plus a gambling blocker on your devices plus a gambling block on your bank card. For the full walkthrough, start with our self-exclusion guide or the complete guide to quitting gambling.

Frequently asked questions